Do I have to pay tax?
Currently, only Texas residents are responsible for tax because of laws pertaining to in state sales. Sales tax is applicable to the total transaction which includes shipping charges. The current Sales Tax rate is 8.25%.
What payment methods are accepted?
NOTE: You do not need to have a PayPal account to place an order on WickedCrown.com you just need a valid credit card.
We currently use PayPal as our merchant service.
Do you accept PayPal?
Can I pay by check/money order?
Not at this time.
Can I Order Over The Phone?
Not at this time.
What size shirt should I buy?
Please view the applicable sizing chart for approximate sizing.
Do you have an e-mail list?
Not at this time.
If I sign up for the email list, will I get spam?
Although we do not currently have an email list, even if we did we value our customers' privacy and you will only be contacted by our company if the need ever arises. We do not disclose customer information to any third parties or sell our customer lists.
How should I care for my items?
Follow all wash instructions on the garment prior to washing.
How do I contact Wicked Crown online store customer service about purchased merchandise?
Our hours are Monday–Friday 9AM – 5PM CST (Central Standard Time).
Wicked Crown, LLC online support can be reached at the following address or email.
How Do You Ship Your Orders?
Orders within the United States are shipped by the US Postal Service. Please view the Shipping page for more details on shipping.
How long will it take to receive my order?
In stock merchandise, purchased during the business hours of 9 to 5 Monday through Friday will ship within 1-3 business days after placing your order. We do not ship on weekends or holidays. Please view the Shipping page for more details on shipping.
What if an item is out of stock?
Although every attempt is made to offer products that are currently in stock, we may go out of stock on certain items from time to time. In such a case, you will be notified by e-mail. If we must back order an item that is part of a larger order, the items we do have in stock will ship and the backordered item will ship when we have them back in stock.
What does (Preorder Only) mean?
These are items that are not in stock yet and are available to preorder. This means that you can place your order and we will ship these items to you as soon as we do get them in stock. We will not charge your card until we have pulled the item and prepared it to be shipped to you.
Can I return an Item?
Yes. Please view the Shipping page for all of our returns policies.
Do I get a refund on returned items?
Yes. Please view the Shipping page for our refund policies.
Is your site secure?
All merchandise transactions are handled by PayPal, whether you have a PayPal account or not, and since we use PayPal as our merchant all of your personal information is protected by PayPal, which is one of the safest and most trusted providers out there. When you make a purchase from WickedCrown.com you are taken to the secure PayPal site. The complete transaction takes place on the PayPal site. Then when the transaction is complete the system automatically returns you to the WickedCrown.com website. You should never put your personal information on forums or on comments pages of any site where others can view it.
All information in this website is provided "as is" without any express or implied warranties, WickedCrown.com WILL NOT BE LIABLE to you in any event for any punitive, indirect, special, business or consequential loss in relation to content errors or omissions, use or performance or otherwise in connection with this website, even if expressly advised in advance of the potential loss. The Wicked Crown website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices set forth on this disclaimer, as well as all applicable laws, and such access and use is at the users own risk and you accept that your use of the Wicked Crown website constitutes your agreement that the exclusions and limitations to all such terms, conditions, and notices set out on this website are reasonable. If you do not believe they are reasonable, you must not use this website. These terms and conditions are subject to change from time to time without notice by updating or revising this disclaimer.
THIRD PARTY LINKS
WickedCrown.com web sites may include links to third party web sites. These links are not endorsements or recommendations of their sites or products.WickedCrown.com is not associated with these third parties unless it is specifically stated on this web site to the contrary. We do not control the content of these third party web sites and we accept no responsibility for them or for any loss or damage that may arise from your use of them. Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control.